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chore: support Zendesk widget (#25517)

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Nite Knite
2025-09-11 13:17:50 +08:00
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parent af7f67dc9c
commit 07d067d828
8 changed files with 155 additions and 35 deletions
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71
web/config/index.ts
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@ -173,46 +173,46 @@ export const DEFAULT_AGENT_SETTING = {
export const DEFAULT_AGENT_PROMPT = {
chat: `Respond to the human as helpfully and accurately as possible.
{{instruction}}
{{instruction}}
You have access to the following tools:
You have access to the following tools:
{{tools}}
{{tools}}
Use a json blob to specify a tool by providing an {{TOOL_NAME_KEY}} key (tool name) and an {{ACTION_INPUT_KEY}} key (tool input).
Valid "{{TOOL_NAME_KEY}}" values: "Final Answer" or {{tool_names}}
Use a json blob to specify a tool by providing an {{TOOL_NAME_KEY}} key (tool name) and an {{ACTION_INPUT_KEY}} key (tool input).
Valid "{{TOOL_NAME_KEY}}" values: "Final Answer" or {{tool_names}}
Provide only ONE action per $JSON_BLOB, as shown:
Provide only ONE action per $JSON_BLOB, as shown:
\`\`\`
{
"{{TOOL_NAME_KEY}}": $TOOL_NAME,
"{{ACTION_INPUT_KEY}}": $ACTION_INPUT
}
\`\`\`
\`\`\`
{
"{{TOOL_NAME_KEY}}": $TOOL_NAME,
"{{ACTION_INPUT_KEY}}": $ACTION_INPUT
}
\`\`\`
Follow this format:
Follow this format:
Question: input question to answer
Thought: consider previous and subsequent steps
Action:
\`\`\`
$JSON_BLOB
\`\`\`
Observation: action result
... (repeat Thought/Action/Observation N times)
Thought: I know what to respond
Action:
\`\`\`
{
"{{TOOL_NAME_KEY}}": "Final Answer",
"{{ACTION_INPUT_KEY}}": "Final response to human"
}
\`\`\`
Question: input question to answer
Thought: consider previous and subsequent steps
Action:
\`\`\`
$JSON_BLOB
\`\`\`
Observation: action result
... (repeat Thought/Action/Observation N times)
Thought: I know what to respond
Action:
\`\`\`
{
"{{TOOL_NAME_KEY}}": "Final Answer",
"{{ACTION_INPUT_KEY}}": "Final response to human"
}
\`\`\`
Begin! Reminder to ALWAYS respond with a valid json blob of a single action. Use tools if necessary. Respond directly if appropriate. Format is Action:\`\`\`$JSON_BLOB\`\`\`then Observation:.`,
Begin! Reminder to ALWAYS respond with a valid json blob of a single action. Use tools if necessary. Respond directly if appropriate. Format is Action:\`\`\`$JSON_BLOB\`\`\`then Observation:.`,
completion: `
Respond to the human as helpfully and accurately as possible.
Respond to the human as helpfully and accurately as possible.
{{instruction}}
@ -285,3 +285,12 @@ export const ENABLE_WEBSITE_WATERCRAWL = getBooleanConfig(process.env.NEXT_PUBLI
export const VALUE_SELECTOR_DELIMITER = '@@@'
export const validPassword = /^(?=.*[a-zA-Z])(?=.*\d)\S{8,}$/
export const ZENDESK_WIDGET_KEY = getStringConfig(process.env.NEXT_PUBLIC_ZENDESK_WIDGET_KEY, DatasetAttr.NEXT_PUBLIC_ZENDESK_WIDGET_KEY, '')
export const ZENDESK_FIELD_IDS = {
ENVIRONMENT: getStringConfig(process.env.NEXT_PUBLIC_ZENDESK_FIELD_ID_ENVIRONMENT, DatasetAttr.NEXT_PUBLIC_ZENDESK_FIELD_ID_ENVIRONMENT, ''),
VERSION: getStringConfig(process.env.NEXT_PUBLIC_ZENDESK_FIELD_ID_VERSION, DatasetAttr.NEXT_PUBLIC_ZENDESK_FIELD_ID_VERSION, ''),
EMAIL: getStringConfig(process.env.NEXT_PUBLIC_ZENDESK_FIELD_ID_EMAIL, DatasetAttr.NEXT_PUBLIC_ZENDESK_FIELD_ID_EMAIL, ''),
WORKSPACE_ID: getStringConfig(process.env.NEXT_PUBLIC_ZENDESK_FIELD_ID_WORKSPACE_ID, DatasetAttr.NEXT_PUBLIC_ZENDESK_FIELD_ID_WORKSPACE_ID, ''),
PLAN: getStringConfig(process.env.NEXT_PUBLIC_ZENDESK_FIELD_ID_PLAN, DatasetAttr.NEXT_PUBLIC_ZENDESK_FIELD_ID_PLAN, ''),
}